FAQs
Questions from packing teams, answered.
Specs, savings, orders, and support. Can't find your answer? Contact us and we'll reply by email.
The tool
What is BoxPal Pro?
A handheld tool that measures, scores, and cuts a corrugated box down to the height your product needs. Fold the new flaps, tape, and ship a right-sized box.
What boxes does it work on?
Standard single-wall and double-wall corrugated boxes, from small cartons to large warehouse boxes.
How do I set the depth?
Set the positioner to the height you need. On BoxPal Pro 2.0 the depth guide is marked 1 to 9 inches; the original BoxPal Pro adjusts from 1/2 inch to 6 inches with a slide-and-lock positioner.
What's the difference between 2.0 and the original?
BoxPal Pro 2.0 adds a 1 to 9 inch depth guide, a replaceable standard utility blade, carbon fiber components, a tape-gun style grip, and a 180-day warranty. The original BoxPal Pro is still available while stock lasts.
How long does it take to learn?
It's designed to be picked up quickly, with no special training. Most people get the hang of it within a few boxes.
Is the blade safe for warehouse staff?
The tape-gun style grip gives steady control, and the blade is a standard utility blade your team already knows. Always follow safe cutting practices.
Is it durable?
Both versions are made for daily use. BoxPal Pro 2.0 is made with carbon fiber components.
Is there a warranty?
BoxPal Pro 2.0 comes with a 180-day warranty. Both versions are covered by our 30-day money-back guarantee.
Cost and savings
How much can I save?
It depends on your box sizes, volume, and carrier rates. Shorter boxes can reduce dimensional-weight charges and filler. Use the calculator on our homepage to estimate your own numbers.
How quickly does it pay for itself?
That depends on how often you ship oversized boxes and what your carrier charges. Teams that regularly resize boxes may recover the cost quickly, and you're covered by our 30-day money-back guarantee while you find out.
Why not just stock smaller boxes?
Every extra box size ties up cash and shelf space and still leaves gaps. BoxPal Pro turns the boxes you already stock into right-sized ones on demand.
Orders, shipping, and support
How fast do you ship?
Orders placed by 12 PM ET on business days ship the same day from our US warehouse. Most US deliveries arrive in 2–5 business days.
Do you offer bulk pricing?
Yes. If you need more than a 5-pack for your warehouse, 3PL, or fulfillment team, contact us for a bulk quote.
Is there a guarantee?
Yes. You're covered by our 30-day money-back guarantee. If BoxPal Pro doesn't fit your operation, send it back for a full refund.
How do I order for a larger team?
For more than five tools, contact us for a bulk quote. Tell us how many packing stations you run and we'll follow up by email.
Make every box fit.
One handheld tool for every packing bench. Backed by our 30-day money-back guarantee.
Shop packs